Application Support
ТОО British American Tobacco Kazakhstan
Алматы
1 день назад
source : HeadHunter

Требуемый опыт работы : 3 6 лет

Полная занятость, полный день

Main responsibilities of the Application Support position :

  • Providing a consistent level of service for all applications (global and local) by coordinating the work of local and global user support services;
  • Providing an effective assessment related to incidents, changes in applications;
  • Discussion, coordination and management of application service agreements.
  • Projects :

  • Develop project plans, goals, and budgets;
  • Identify internal and third parties / vendors resources needed;
  • Ensure that all projects are delivered on-time, within scope and within budget;
  • Manage project team to accomplish project purpose;
  • Develop project documentation / specification based on customers’ requirements;
  • Establish and maintain relationships with third parties / vendors;
  • Manage stakeholder relationship.
  • Main requirements :

  • Higher education, work experience of 5 years in an IT position that including application support;
  • Work experience in a large international company using internal and external IT services, as well as good practical knowledge of managing global / local applications;
  • Russian - fluent, English - intermediate level;
  • Individual entrepreneur (for a contract signing).
  • Technical requirements :

  • Strong knowledge of 1C;
  • Knowledge of Windows 10 and Office 365 applications;
  • It is advisable to have experience in SAP, MS SQL.
  • Ключевые навыки

    Английский B1 СреднийРусский C2 В совершенствеProject management1С программированиеMS OfficeАнглийский языкMS SQLSAPwindows 10Работа в команде

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