origin to destination Responsible for coordinating international moves with corporate clients dealing with both imports and exports Counsel clients to ensure the best ongoing experience regarding their household goods shipments, pack outs, deliveries, fine arts, etc.
Manage the expectations of both domestic and international customers Assist with answering questions and offering solutions in order to offer the best moving services Liaise with moving operations, customer service reps, sales and crew leaders in order to stay up to date on customer needs, service developments, insurance matters, etc.
Actively support our preferred supplier relationships Work closely with price analyst andQuoting department to best price services and jobs for the most cost-
effective solutions Confirming transport and service quotes from agents and vendors, and requesting a discount when possible Requesting and booking of export and import shipments with agents and vendors Checking waybill documentation for outgoing and incoming shipments Checking required customs documentation for import and export shipments Monitoring documentation for incoming and outgoing shipments Closing jobs with actual cost calculations (approved by Country Manager / regional operations manager) Assisting the crew leader with any unique crew skill set or equipment requirements to handle pack outs, deliveries, shipments Coordinating the shipments schedule with crew leader and customs specialist
Minimum 1 year Moving Coordination experienc. Strong English skills (written and verbal). PC applications : Word, Excel, Open office, Windows.
Preference of College degree. Demonstrated ability to work in a proactively diverse and inclusive organization. Ability to gain respect and build good relationships with customers, partners and colleagues Excellent time management and multi-
tasking skills Effectively works well under pressure.