Jr Operations Analyst- Kazakhstan
5 часов назад

About Glovo :

We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa, and Western Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day.

At Glovo, you’ll have the job of your life while working together towards our shared vision to give everyone easy access to anything in their city.

We welcome top performers that will bring new ideas, diverse perspectives, and provide you the opportunities and freedom to grow and make a real impact on millions of lives all while having fun!

We believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact.

It's because of this that we are committed to providing equal opportunities to talent from all backgrounds.

In your application, please feel free to note which pronouns you use (For example : she / her / hers, he / him / his, they / them / theirs, etc).

Be a part of a team where you will :

  • Own the communication strategy of your country (content, channels, targets, and material) in order to engage the riders community
  • Become a Courier Voice in the country (Courier’s keeper)
  • Give life to your craziest ideas to generate community management and activities (events) for the riders
  • Work closely with P.A to improve couriers image in the country
  • Negotiate local benefits and perks for the riders
  • Customize the global Brand Book to the local culture
  • Participate in providing guidance and support to the fleet through focus groups and attention hours
  • Work on periodical reports analyzing insights from focus groups, surveys, interviews, and others to understand better the riders needs
  • You will work in sync with the Regional and Global team to increase ROI for the company
  • Follow up courier app- caring about the aspect of the app
  • You have :

  • Degree in Business, Marketing, Advertising, Communications or Economics2-3-year experience in project management / operations / marketing.
  • Experience in communications or public relations is a plusFluent in English. Excellent local verbal and written communication skills in RussianYou understand how to ask the right questions and deduce insights from both quantitative and qualitative data.

    Data-driven decision-makerProactive, objective focus oriented. You have the passion, and you are ready to learn and take on ambitious features.

    Stakeholder and accountability skills. You are comfortable working with data, to keep track of the KPIs, and have an analytic mindset.

    Experience with SQL is a plusThink out of the box to bring new ideas of process improvements that will be a game changer to ensure the best courier experienceA person who knows the local culture in-depth and is capable of identifying interesting insights to improve glover’s experience with Glovo.

    Ability to execute fast and well-done activities and events in a dynamic startup environment

    We are always looking for the best candidates, so if you think you would be a good fit even if you don't meet 100% of the requirements we would love to hear from you!

    Experience our Glovo Life benefits :

  • Enticing equity plan (if applicable)
  • Top-notch private health insurance
  • Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
  • Discounted gym memberships
  • Flexible time off (take the time you need) and hybrid working model (own your time)
  • Enhanced parental leave including nursery support!
  • Online therapy and wellbeing benefit
  • External learning budget
  • What you’ll find when working at Glovo :

  • Gas : Driven to deliver quality results quickly
  • Good Vibes : Bring positivity and communicate openly
  • Stay Humble : Self-aware and open to learning
  • Care : Uplift people and the planet
  • Glownership : Act as proud owners
  • High Bar : Focus on Top Performance
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