Operations Specialist (Glover Experience)
Glovo
Almaty, Kazakhstan
5 дней назад

About Glovo :

We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa and Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day.

Our vision and ambition are not only to give everyone easy access to everything in their city, but it is also to offer our employees the job of their lives.

A job where you'll be challenged and have the most fun working in through tech-enabled experiences.

Your work-life opportunity :

Join us as an Operations Specialist and become a key member of Glovo's local operations team! We offer a challenging and dynamic environment with many opportunities for learning and development.

The couriers, Glovers for us, are the key player in Glovo’s marketplace.

Be a part of a team where you will :

  • Own the communication strategy of your country (content, channels, targets, and material) for the riders / glovers
  • Be the owner of the Glover Experience in Country (Courier’s keeper)
  • Give life to your craziest ideas to generate community management and activities (events) for the riders
  • Work closely with P.A to improve couriers image in the country
  • Negotiate local benefits and perks for the riders
  • Customize the global Brand Book to the local culture
  • Generate market insights from focus groups, surveys, interviews, and others to understand the riders
  • You will work in sync with the Regional and Global team to increase ROI for the company
  • Follow up courier app- caring about the aspect of the app
  • You have :

  • Degree in Business, Marketing, Advertising, Communications, economist
  • 3-5-year experience in communications or public relations is a plus
  • Excellent local verbal and written communication skills in Kazakh, Russian and English
  • Stakeholder and accountability skills
  • Proactive, analytic and objective focus oriented
  • A person who knows the local culture in-depth and is capable of identifying interesting insights to improve glover’s experience with Glovo.
  • Team-player and problem-solving skills, a positive person
  • Ability to execute fast and well-done activities and events.
  • Good vibes
  • Experience our Glovo Life benefits :

  • Enticing Phantom Shares plan
  • Comprehensive Private Health Insurance
  • Free monthly Glovo credits to spend on our restaurant products (and zero Glovo delivery fee on all Glovo orders!)
  • Discounted Gym memberships
  • Flexible working environment
  • What you’ll find when working at Glovo :

  • Gas : We work hard with energy and passion for what we do.
  • Care : We act in the best interest of a sustainable future.
  • Good vibes : We always see the positive side in every situation and act with fairness and honesty with everyone.
  • Stay Humble : We embrace mistakes and feedback to learn from them.
  • Glownership : We roll up our sleeves and get work done no matter our position and level.
  • If you believe you match these values, we look forward to meeting you! At Glovo we believe that diversity adds incredible value to our teams, our products, and our culture.

    We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact.

    It's because of this that we are committed to providing equal opportunities to talent from all backgrounds. Wanna take a peek into what it's like to work at Glovo?

    Follow us on Instagram and like us on Facebook!

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