IT Specialist
Total
AKTAU-DUNGA(KAZ), Kazakhstan
13 часов назад

Job Description

  • Know the present JD, Labour Contract, Employee Handbook and other acts of the Company.
  • Follow management instructions.
  • Refrain from disclosing to other employees and other people information considered undisclosed or confidential (official and / or commercial secret).
  • Use entrusted company property (technical assets : PC, Mobile phone, car, etc.) according to its intended purpose and keep it accordingly.
  • Ensure functional operation of computer, telephone and radio networks all over the field.
  • Ensure incident free and safe work of communication devices and tools.
  • Provide IT support to the Company users
  • Provide users education and awareness.
  • Manage all user requests for IT services.
  • Organize additional resources to resolve incidents when needed.
  • Monitor and escalate Incidents according to agreed service levels, tracks calls raised with Global ServiceDesk.
  • Communicate to users about relevant changes in IT Infrastructure, possible and scheduled outages, Group-wide incidents status, and new features / tools available.
  • Provide local hardware maintenance.
  • Receive the requests for new equipment, handle them according to local IT policies, and interface between a user and IT procurement.
  • Inform IT Procurement of current / future demand on IT equipment.

  • Coordinate IT equipment usage, keep a track of IT equipment, perform inventory and report inventory status
  • Assemble, install and configure PCs, printers, scanners and other peripheral equipment.
  • Install, upgrade, and remove various software such as operating systems, office tools, antiviral systems, databases and etc.
  • Update and manage local server software.
  • Create and track Request for Change in Company’s IT infrastructure.
  • Ensure implementation of the Server Room condition guidelines.
  • Participate in the implementation of the Company IT projects.
  • Monitor of IT Policies compliance.
  • Practice high Information security / confidentiality awareness, treat and educate users accordingly.
  • Immediately report in case of not performing or improper performing of job responsibilities stipulated in the present JD upon first request of the manager in written form indicating the reasons of such non-performance.
  • Context and environment

  • Know and follow E&P Total Safety Commitments;
  • Know and follow all E&P Total Kazakhstan HSE policies and procedures;
  • Act in compliance with the Safety rules mentioned in the employee handbook;
  • Drive an incident free environment by being a role model in all situations, also in the everyday routines;
  • Contribute to development and execution of a safe work place by intervening when observing unsafe situations, sharing ideas and near misses honestly and openly;
  • Show due regard for health, safety, security and environmental requirements;
  • Safe behaviour as passenger and / or driver. You are obliged to follow the Operational Safety Procedure for Road Safety.

    Candidate profile

  • Permit to work in Kazakhstan
  • Higher professional (technical) education and
  • Work experience by profession no less than 5 years.
  • EMPLOYMENT VIA AGENCY
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