Service Engineer (Drives)
Almaty, Almatynskaia, Kazakhstan
12 дней назад

Tasks :

  • Strictly follow company HSE rules and instructions and safety regulations, initiate and attend in safety risk assessment meetings before every onsite works, do safety self-
  • assessments on site just before start the work

  • Perform service works (repair, diagnostic, upgrade, maintenance), do installation / installation supervision of DR portfolio : Drives, Traction auxiliary converters.
  • Onsite repair and preventive maintenance.
  • Remote customer support and consulting
  • Technical support for Sales team and Project Managers
  • Participation in technical negotiations with partners, design institutes, end customers
  • Building relations with technical staff on customers side to have a better understanding of customer’s service needs and faster resolving of service issues
  • Close cooperation with ABB factories and centers of expertise to address and resolve customer’s needs and issues
  • Reporting to Service Manager, actively sharing ideas and concerns for further improvement of company processes, optimization of day to day operational work
  • Being team member in Service Team, collaborate within the team, support colleagues in operational needs
  • Keep Installed base data up to date (ServIS tool).
  • Identify customer’s service needs and inform respective sales to convert it into business opportunity
  • Prepare service reports and keep Installed Base data up to date
  • Requirements :

  • 3+ years experience as service / commissioning engineer in Drives.
  • PC advanced user.
  • Communicative, team player, but also able to work independently when necessary.
  • Able for fast education, easy with work and learn.
  • Ready for regular business trips (up to 50%).
  • Language : Russian fluent, English Upper Intermediate (speaking, correspondence).
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