Program Assistant.
The World Bank
1 день назад

Do you want to build a career that is truly worthwhile? Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges.

The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development.

With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges.

Visit . THE WORLD BANK GROUP’S VISION AND STRATEGY The global development community is at an auspicious turning point in history.

Thanks to the success of the past few decades and favorable economic growth, developing countries now have an unprecedented opportunity to end extreme poverty within a generation.

This is the vision of the WBG : to eradicate extreme poverty by reducing the number of people living on less than $1.25 a day to 3 percent by 2030, and promote shared prosperity by fostering the income growth of the bottom 40 percent in every country.

To achieve this vision, the WBG Board of Governors has approved a strategy for the organization. This strategy leverages, for the first time, the combined strength of the WBG institutions and their unique ability to partner with the public and private sectors to deliver customized development solutions backed by finance, world class knowledge and convening services.

  • The strategy has three components : (1) maximizing development impact by engaging country clients in identifying and tackling the most difficult development challenges;
  • 2) promoting scaled-up partnerships that are strategically aligned with the goals; and (3) crowding in public and private resources, expertise and ideas.

    The architecture underpinning the strategy and instrumental to its success is the establishment of fourteen Global Practices and five Cross-Cutting Solution Areas that, in concert with the WBG Regions, will design solutions that address clients’ most pressing developmental challenges, and ultimately, enable the WBG to meet its twin goals of eliminating extreme poverty and boosting shared prosperity.

    Regional Context The Europe and Central Asia (ECA) region comprises 30 extremely diverse countries, with a population of nearly 500 million people.

    Three of our clients are IDA only and another 2 are IDA blend countries. The remaining 25 are IBRD eligible. Although 10 of our clients have joined the EU and 7 of these have graduated, most continue to remain active recipients of knowledge and / or lending services.

    ECA has a strong lending pipeline as well as a large and growing portfolio of Reimbursable Advisory Services. Knowledge is critical to the Bank’s value proposition to client countries in the ECA region in both lending and advisory services.

    A predominantly middle- and high-income region, ECA continues to be at the forefront in confronting the numerous challenges as well addressing challenges facing in the evolving global economy.

    The region is at the vanguard of building regional connectivity while having to manage the changing structure of the labor market.

    At the same time, digital technologies are changing the nature of work, populations are aging, and large migration flows have generated social tensions that have contributed to increased political polarization.

    These emerging trends threaten to reverse the region’s achievements in regional integration, poverty reduction and shared prosperity.

    Many parts of the region continue to struggle with multiple structural weaknesses, including high public debt burdens, tight fiscal space, low investment, lack of contestable markets, and financial sector vulnerabilities.

    The ECA region is also one of the most vulnerable to climate change. It has a large potential to strengthen climate change resilience and improve energy efficiency, thereby reducing its contribution to climate change.

  • Other important challenges affecting parts of the region include frozen conflicts and domestic political instability. In view of these challenges, the ECA regional strategy is to help countries (i) create Solid Foundations for higher productivity and resilience macroeconomic and financial stability, effective governance and institutions, enabling the environment for the private sector-led growth, and capacity to address global public goods, especially climate change;
  • ii) build an environment for Productive Individuals to overcome vulnerability and achieve middle-class status investing in maternal and child health, investing in safety nets to protect households during times of adversity, improving labor productivity and labor force participation to achieve higher incomes, fostering inclusion and engaged citizenry for shared prosperity;
  • and (iii) Enabling Markets to achieve sustained and inclusive growth support private sector growth, promote entrepreneurship, competition and innovation, facilitate access to new markets, foster regional economic integration, and participate in global value chains.

    CMU Context The Central Asia Country Unit, ECCCA, includes a diverse set of countries : Kazakhstan, Kyrgyz Republic, Tajikistan, Turkmenistan and Uzbekistan.

    While coming from the same background as post-Soviet republics, the countries range from the middle-income and oil-rich country Kazakhstan to the poorer IDA recipients Kyrgyz Republic and Tajikistan as well as an IDA / IBRD blend country, Uzbekistan and one country where the Bank has no active lending (Turkmenistan).

    The five countries cover an area of some 4 million sq km (slightly smaller than the European Union), inhabited by over 60 million people.

    The region has large energy reserves, with Kazakhstan a major oil producer, Turkmenistan and Uzbekistan major gas producers, and Kyrgyz Republic and Tajikistan showing strong hydropower potential.

    Human capital is also strong, with a literacy rate of over 90 percent in all countries. While double and triple landlocked, Central Asia is sandwiched between the large and growing emerging markets of Russia, China and South Asia.

    At the same time the region, situated north of Afghanistan and Pakistan, remains very fragile.The World Bank maintains very active programs in all countries except Turkmenistan, with net commitments totaling US$6.

    1 billion for 62 projects, annual lending of $1.0 billion in FY15 and $9.2 million in annual administrative budget. The program in Kazakhstan has grown significantly in recent years, and in addition to lending program includes the innovative RAS Program that requires significant transfer of cutting edge knowledge to the client.

    In the IDA countries, there is a strong emphasis on close coordination with other donors and increased harmonization. Uzbekistan is an IDA / IBRD blend country and the program is growing at a rapid rate.

    There is also a growing and important program supporting regional development of hydropower and water resources as well as cross-country cooperation on trade, transport, communicable diseases, climate change, and disaster management.

    The Country Director is located in the Central Asia Regional Office (CARO), in Almaty, Kazakhstan. Four Country Offices report to CARO, each of which is managed by a Country Manager, while Turkmenistan has a small liaison office.

    The Country Director manages a team of four Country Managers, three Program Leaders and a CPC that is based in Washington, with a total staff of 127 in CARO, the country offices, the liaison office and the Anchor unit in DC.

    The World Bank Central Asia Regional Office in Almaty, Kazakhstan is looking for a Program Assistant to join the Administrative and Client Support (ACS) team to carry out the full range of office support work, including managing processes and monitoring schedules related to their team’s / unit’s products and tasks.

    DUTIES & ACCOUNTABILITIES Performing operational and administrative tasks in supporting the work of operational / program officers

  • Arranging the working schedules and meetings with the counterparts for the visiting teams.
  • Drafting and formatting a variety of standard project-related operational correspondence, drafting minutes and ensuring timely submission for clearance and distribution, and ensuring adherence to departmental, institutional and operational guidelines and procedures;
  • Providing support with documents / reports formatting, Incorporating comments- and making full use of shared drives and software capabilities.
  • Using word processing, spreadsheets or desktop publishing skills to produce complex text, reports, figures, graphs, etc.
  • according to standard Bank formats and distribution.

  • Maintaining, retrieval, analyzing and presentation of project related data.
  • Assisting in preparation and logistical planning for various Regional events, e.g. conferences, workshops, negotiations, travel, etc.
  • Tracking assigned task / project steps / timetables, coordinating with relevant staff and providing assistance and / or information on project-related matters.
  • Maintaining up-to-date work unit project and other files (WBDoc).
  • Maintaining current distribution lists, phone / address lists of project / product contacts, and distributing documents for the team.
  • Assisting team or work unit by translating / drafting a variety of routine documents, applying effective proofreading and grammar skills in English and Russian languages.
  • Solving non-routine problems (e.g., responds to requests requiring file search, etc.).
  • Providing, when necessary, back up support and / or assistance to other CARO colleagues in coordination with the Sr. Executive Assistant to ensure smooth operation of the office support work.
  • Perform other tasks as requested by the Program Leader / Portfolio team, Sr Executive Assistant and operational staff.
  • Selection Criteria

  • Minimum tertiary education diploma and at least 5 years of relevant experience.
  • Strong English and Russian language skills (verbal and written). Kazakh language skills would be an advantage.
  • Ability to pass relevant Bank Group tests in place at time of recruitment (e.g. English language, computer applications, etc.).
  • Previous experience with a multilateral / bilateral organization is an advantage. Competencies
  • Technology and systems knowledge - Demonstrates advanced knowledge and experience working with Microsoft office applications (Excel, PowerPoint, Word, etc.
  • Has ability and willingness to maintain up-to-date knowledge and skills in technology.

  • Project and task management - Exhibits good organizational, problem-solving, analytical skills and ability to work competently with minimal supervision.
  • Demonstrates attention to detail and quality. Has ability to manage multiple tasks and complete tasks within agreed schedule.

  • Institutional policies, processes, and procedures - Demonstrates knowledge of own department’s programs and products, knows key players, understands own role.
  • Displays understanding of WB policies and procedures relevant to the area of assigned responsibilities and is able to apply / implement them.

  • Versatility and adaptability - Demonstrates flexibility and is receptive to the implementation of new solutions. Is willing to stretch own capability.
  • Demonstrates motivation to avail and adapt oneself to effecting change.

  • Client Orientation (ACS) - Exhibits good communication skills, positive and professional client service attitude; is able to understand clients’ needs and complete them professionally.
  • Learning, knowledge sharing and communication (ACS) - Has good knowledge of official unit’s language(s). Able to write clearly, edit and proofread draft communications.
  • Able to learn and share knowledge / information across the unit.

  • Business judgment and analytical decision making (ACS) - Able to manage information and support retention and disposition of information and records.
  • Can search, report, and deliver basic information from various sources and independently respond to basic inquiries.

  • Drive for Results - Able to take personal ownership and accountability to meet deadlines and achieve agreed-upon results and has the personal organization to do so.
  • Teamwork (Collaboration) and Inclusion - Collaborates with other team members and contributes productively to the team’s work and output, demonstrating respect for different points of view.
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