IT specialist
ТОО Richfit International
Алматы
1 день назад
source : HeadHunter

Responsibilities :

Users support service :

  • Planned and Unplanned maintenance of clients network and computer equipment;
  • Resolving incidence and requests for remote and local technical support received via calls and emails;
  • Identifying and resolving of IT equipment failures (printers, scanners, MFPs, etc.);
  • Diagnosting and reparing IT equipment hardware issues;
  • Installing and reinstalling end user OS;
  • Installation and configuration of end user software. Such as : Microsoft office / Project / Visio, SoNo, etc.;
  • Server and network device administration :

  • Daily maintenance of Active Directory users (creating, editing, deleting); assigning users to access groups(FileServer, printer access);
  • First level support of network switches, routers, firewalls (Huawei, Cisco, Dahua);
  • Consulting and support of site IT specialists;
  • Monitoring of IT equipment operation ability at central office and sites through monitoring solution.
  • Project and Pre-sale support :

  • Deploying of servers, storages, tape libraries and network equipment;
  • Deploying of access control and CCTV solutions;
  • Preparing and checking of equipment technical specifications for tenders and contracts.
  • Requirements : Fluent English

    Fluent English

    Working knowledge of hardware and networking basics

    Able to install, configure, troubleshoot and support Windows clients and servers

    High level of analytical thinking to solve problems with an understanding of technology as well as an ability to ask the right questions and apply solutions to business problems

    Have the ability to actively learn and the sense of teamwork

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