Take the next step in your career at ABB, working in a team that is dedicated to creating a future where innovative digital technologies allow greater access to cleaner energy.
Execute accurate service processes related to HR service line (Employee Life Cycle Mngt, Compensation & Performance, Global Mobility, Talent Acquisition, Learning) for an assigned group of employees.
Provide appropriate support for internal customers, and deliver accurate and timely processing of information for all stakeholders.
Service delivery : Executes and delivers assigned HR Services in compliance established Standard Operating procedures and defined Service Level Agreement(s).
Handles complex / escalated tasks.
Support service : Delivers HR Service support to the HR community, managers and employees. Shows a customer service mind-set and a proactive way of working to serve customers with a can do attitude.
Process optimization : Recommends enhancements / simplification of existing processes and procedures based on feedback and experience with customers.
Communication : Communicates information regarding policies and standards on assigned processes to internal customers as needed.
Data Entry : Records employee enquiries in an appropriate IT system (ticket tool). Performs data entry into appropriate systems as necessary for assigned HR.
Services. Maintains a high level of data quality and accuracy in the systems. Provides on-demand reports related to the process, where required.
Documentation : Prepares information and documents for external authorities (social security, income tax, etc.).
Performs local country specific scope as per assigned HR service lines.
Higher degree (preferably in HR, Law, Finance / Economics);
5+ years experience in HR services / operational teams;
Experience in HR administration, C&P, talent acquisition, learning & development area;
Profound knowledge of Kazakh labor legislation;
Advanced MS Excel user;
Experience with SAP or other ERP system, experience with 1C;
Customer-oriented mind-set, strong communication skills;
Ability to perform independently with remote management;
Quick learner, open and eager to learn new areas and tasks;
Attentive to details;
Good at multitasking and stress resistance;
Adaptive to continuously transforming environment.