Just 2 years ago, Wolt operated in 4 countries and 10 cities across the Nordics. Fast forward to today, we’re in 20 countries and over 80 cities across EMEA, servicing over 3M registered users.
We’re growing rapidly and are looking for more talented individuals to join us. If you are passionate about cutting-edge technology, great food, and making an impact in your city, then Wolt just might be for you.
About Wolt’s Operations The role you are looking at is a part of Wolt’s operations team.The ops team in each country is the heart and soul of Wolt.
Every country team is a startup within the company. As a member of our ops, you must have a passion for getting things done and solving problems daily together with your team.
There will be no two days alike as you set out to build a new business in your market.If you are creative, like moving fast, and thrive in a dynamic environment where you get to be proactive and figure out what to do rather than wait to be told then apply today.
About the Restaurant Development Manager role Wolt is hiring a Restaurant Development Manager to support the management of Wolt’s restaurant portfolio in Kazakhstan.
The ideal candidate is structured, detail-oriented, and enjoys a diverse working week. You will also act as a key communicator between our operations team and restaurant partners in order to ensure optimal success.
What you will do - Ensuring our portfolio of restaurants reach the highest Wolt service standards by conducting frequent quality and satisfaction checks- Successfully on-boarding venues onto the Wolt platform and ensuring optimal access at necessary times- Managing of our restaurant liaisons by identifying, training and keeping them up to speed with any urgent cases- Developing our restaurant liaisons and their business by using our collected user data- Be responsible for our menu-platform always being up to date with the text and visuals that reflect the Wolt brand- Share best practices amongst restaurant team About You - Experience probably within account management, customer service or administration management- Experience in analytics / High interest towards analytics- True doer mentality, building strong relationships comes naturally to you- Excellent interpersonal skills - you will be working with a lot of different people- You are structured, detailed and extremely service-oriented- Self-starter and and confident with a passion for food- Fluent in Russian and English