Responsible for managing large complex acquirers and merchant accounts within the sub-region (Central Asia and Azerbaijan)
Manage the identification and assessment of Merchant segment development trends, opportunities and threats in the sub-region
Identify, qualify and quantify market specific opportunities in close cooperation with local relationship management and understand factors critical to successful merchant development.
Develop the sub-regional Merchant Sales plan and strategy
Actively contribute to regional business plan development including strategy, planning and implementation
Manage roll out of a sub-regional merchant business plan strategy and market level plan that takes into account local market and stakeholder needs, competitive landscape and is aligned with overall sub-regional Merchant Plan.
Ensure activities are regularly reviewed, maintaining a flexibility and resilience to cater for local market dynamics.
Ensure the sub-regional merchant solutions strategy and plans are effectively communicated to and understood by the relevant stakeholders in the sub-region;
Establish and manage budget requirements for the Merchant Sales segments in the sub-region
Establish the budget requirements to achieve business objectives at sub-regional level and communicate to sub-regional Marketing Team within the Marketing Planning framework.
Direct and coordinate the implementation of the agreed sub-regional merchant sales plans within the constraints of the budget and available resources.
Manage all implementation aspects of the sub-regional Merchant Sales plan
Structure the objectives, scope and resources of the merchant plan roll-out.
Manage the implementation and operation of the plan, with a focus on fast resolution of problems and stakeholder satisfaction.
Gain a strong understanding of Visa’s products and services as well as the entire payments industry.
Drive business expansion of new products and payment solutions; In close cooperation with sub-regional and Dubai based staff, manage the business, technical, service and legal relationships and activities with and between plan participants (banks, vendors, third parties) and incorporate learning’s into process.
Provide input into design and implementation of marketing and promotional activities to enhance usage and activation.
In conjunction with Visa staff, manage the provisioning of education and sales support to relationship management
Provide adequate training of relationship management staff.
Provide qualified sales support for individual members.
Represent Visa by speaking at conferences and business meetings and undertake public relations activities where appropriate.
Ensure relationship management is self-sufficient in the sales of existing solutions.
In conjunction with sub-regional based staff, manage the provision of consultancy to merchants and other stakeholders
Provide professional advice and consultancy to merchants covering both tactical and strategic products and marketing aspects for merchant sales.
Key requirements :
Education : Masters, MBA preferred
Experience : 5+ years online or offline payments
Knowledge and understanding of banking operations and / or payment schemes, including products & services, business systems and processes
Ability to identify key strategic issues and to generate and deliver creative and innovative solutions to problems and opportunities
Strong commercial acumen with previous product line P&L responsibility is a plus
Strong communication, interpersonal and collaboration skills are needed to influence direction and change attitudes and decisions of senior level international bankers
Strong self-management skills including demonstrable drive and energy
Multicultural sensitivity and interpersonal relationship management, including the ability to work effectively within CEMEA, between regions and with Worldwide Services staff
Sales experience and proven negotiation skills
Candidate must have the ability to travel frequently
Fluent English and Russian
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.