Position responsibilities :
Support end-users with IT-related problems in a responsive and service oriented manner.
Setup, management, and maintenance of IT-related equipment.
Monitor back-up jobs and ensure high level of completion success rate.
Manage time and projects effectively.
Help put processes in place to maintain a stable network environment.
Training staff with IT related equipment.
Assist the IT director with project work to grow the technology infrastructure of the organization.
Assist with the troubleshooting, installation, and implementation of systems.
Provide input and recommendations to the organization surrounding hardware and software technologies and how these technologies can assist the business being especially proactive with new technologies.
Develop and monitor performance levels of software and hardware and evaluate, recommend, and propose alternative methods of information processing.
Maintain hardware and software maintenance agreements to ensure integrity of operations processes.
Position Requirements :
Fluent English, Chinese is preferable
Working knowledge of hardware and networking basics
Able to install, configure, troubleshoot and support Windows clients and servers
High level of analytical thinking to solve problems with an understanding of technology as well as an ability to ask the right questions and apply solutions to business problems
Knowledge of Huawei IT equipment is preferable
Work experience in a banking IT area is preferable