Posting Date Sep 11, 2018
Job Number 18002KF3
Job Category Food and Beverage & Culinary
Location The Ritz-Carlton, Astana, Astana, Kazakhstan VIEW ON MAP
Position Type Management
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Responsible for the management of all aspects of In Room Dining outlet. Maintain or exceed service levels and philosophy set by The Ritz-
Carlton standards. Work with the culinary team to execute flawless dining experiences for our guests. Will ensure that all dining experiences are quick and efficient and meet set and expected time requirements that have been set to ensure satisfaction.
Will ensure that casual dining quality scores for Gallup are above company average and achieve a status of top five. Responsible for financial and quality requirements of In Room Dinning outlet.
Will meet all forecasted and budgeted obligations within acceptable guidelines. Will communicate all departmental requirements to the food and beverage director and / or appropriate leader.
Responsible for maintaining close and cohesive working relationship with the staff of The Ritz-Carlton.
At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them.
As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over.
We invite you to explore The Ritz-Carlton.
Entry level management position that is responsible for the daily operations in Room Service. Position directs, trains and assists employees to follow standards in the delivery of food and beverage to guestrooms and hospitality suites.
Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. Strengthens the food and beverage / culinary team by assisting in other outlets when needed.
Education and Experience
2 years experience in the food and beverage, culinary, or related professional area.
CORE WORK ACTIVITIES
Conducting Day-to-Day Room Service Operations
Supporting Management and Coaching of Room Service Team
Assisting Room Service Financial and Budgeting Goals
Ensuring Exceptional Customer Service
Supporting Human Resource Activities
The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.