Systems Engineer
EPAM
Karaganda, Kazakhstan
1 день назад

We are looking for a Senior Site Reliability Engineer for our Karaganda office to become a part of our operational team. Our project provides a high level of automation and lots of self-services for our customer's needs.

Our mission is to build the best service for our customers, users, and business. We need a monitoring specialist.

Have you ever thought that you could be doing your best, but you are limited by the current processes?

Are you able to implement new processes and practices?

Are you familiar with ITIL?

Do you know how to communicate with business users and technical specialists?

You will be working with a huge energy company delivering top-notch products in Energy Management.

ABOUT THE PROJECT

One of the biggest international service providers to the oil and gas production industry and EPAM began their engagement with a discovery phase in July of 2018.

The goal of the project is to provide day-to-day operational services, quality, and support to our customers and their partners 24 / 7.

Our purpose is to operate a gigantic enterprise with a huge amount of technologies and opportunities, using a hybrid cloud with Azure and Hyperflex technology, System Center, Orchestration, Automation, Service NOW, and a lot more.

We have a great team of high-level professionals. You could become a part of this team. The scope of the international company includes 7 Datacenters across 31 offices located globally.

Responsibilities

  • Caring about customer business needs
  • Providing high-quality support for a huge infrastructure
  • Helping the team with tasks and incident processing
  • Sharing your knowledge with the team
  • Coaching and mentoring
  • Dealing with System Center Configuration Manager integration
  • Requirements

  • 3-5 years of IT experience with Windows stack
  • Experience in enterprise-level solutions, at least a couple of successful projects
  • Strong understanding of System Center Configuration Manager
  • ITIL practical experience
  • A Can do attitude cultivated by a self-motivated approach
  • Ability to work without clear instructions and be self-directed with high-level tasks
  • Strong commitment to delivering high-quality products and providing excellent services to the customer
  • English level B1 or higher
  • Writing technical documentation (English)
  • Nice to have

  • Deep understanding of customer service
  • Excellent communication skills with knowledge of Emotional Intelligence
  • Fluent English level (C1)
  • Ability to approach and communicate with a wide range of personalities offshore and onsite teams, and the customer side
  • We offer

  • Innovative solutions delivery to the world’s digital changes
  • Experience exchange with colleagues all around the world
  • Opportunities for self-realization
  • Unlimited access to LinkedIn learning solutions
  • Friendly team and enjoyable working environment
  • Engineering, corporate and social events
  • Social package : professional & soft skills trainings, medical & family care programs, sports
  • Free English classes
  • Flexible working schedule
  • Откликнуться
    Добавить в избранные
    Удалить из Избранного
    Откликнуться
    Мой Email
    Нажимая «Продолжить», я даю согласие neuvoo на обработку моих данных и отправку уведомлений по электронной почте, как описано в Политике конфиденциальности neuvoo. В любое время я могу отозвать свое согласие или отказаться от подписки.
    Продолжить
    Форма заявки