KM Process Manager/Project Coordinator
Karaganda, Kazakhstan
6 дней назад

EPAM is committed to providing our global team of more than 41,150 EPAMers with inspiring careers from day one. EPAMers think creatively and lead with passion and honesty.

Our people are the source of our success. We value collaboration, work in partnership with our customers, and strive for the highest standards of excellence.

In today’s market conditions, we’re supporting operations for hundreds of clients around the world remotely. No matter where you are located, you’ll join a dedicated, diverse community that will help you discover your fullest potential.

We are looking for a responsible, self-disciplined, and motivated Project Coordinator with ITSM skills . You will be surrounded by wickedly intelligent people, passionate about cloud computing, and believe that internal support is critical to EPAM success.

What You’ll Do

  • Assess the current state of the KM process implementation within the organization, develop & prioritize an improvement plan for proper capture & sharing of implicit & explicit knowledge among the teams
  • Measure, track progress & coordinate implementation of the improvement plan
  • Make sure that proper IT enablers for the KM process are available
  • Create awareness in the organization about the benefits of the KM process for the organization and its best practices
  • Provide internal training about KM methodologies & best practices
  • Agree on the process as well as its conformity with other processes
  • Define proper benchmarks / baselines for the KM process effectiveness & efficiency
  • Constantly measure & track fulfillment of process activities, usage of KM tools, initiate improvement actions as needed
  • Facilitate knowledge sharing while doing the work
  • Identify persons what hold important for the company knowledge and engage them in the process of knowledge sharing
  • What You Have

  • Flexibility and ability to respond to changing priorities
  • Critical and analytical thinking with great attention to details
  • Problem-solving skills
  • Catalyst of organizational changes
  • Ability to facilitate brainstorming sessions and workshops, coordinate of work of many people in different teams
  • Awareness of how modern information & communication technologies support the needs of the KM process
  • Qualification in Information & Knowledge Management (KCS)
  • Good communication, presentation & interpersonal skills
  • ITIL Knowledge
  • English B2 / B2+
  • We offer

  • Innovative solutions delivery to the world’s digital changes
  • Experience exchange with colleagues all around the world
  • Opportunities for self-realization
  • Unlimited access to LinkedIn learning solutions
  • Friendly team and enjoyable working environment
  • Corporate and social events
  • Social package : professional & soft skills trainings, medical & family care programs, sports
  • Free English classes
  • Competitive compensation
  • Regular assessments and salary reviews
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