Specialist, Implementation Engineer
NuData Security
Almaty, Kazakhstan
18 часов назад

Overview

  • Responsible for all aspects of customer implementation engagements, including consultancy, training, project management, testing, and customized production configurations for existing and new customers
  • Accountable for integrating new products into the global implementation framework
  • Partners with GP&S, sales team, Customer Delivery and O&T to customize specific implementation plans while providing technical and product expertise to customers pre and post launch
  • Takes the lead as the primary interface between the customer and MasterCard during technical implementations where project complexity is tailored to meet unique customer needs Responsibilities
  • Manages small projects and / or initiatives as an experienced individual contributor with specialized knowledge of the assigned discipline
  • Guides customers through established processing rules, specifications and required documentation
  • Conducts detailed testing of data elements, sub elements, network configurations and interfaces; validates all customer test cases to ensure production readiness
  • Suggests configuration / production setup changes with minimal guidance; identifies potential issues to escalate to leadership
  • Takes greater lead in the development of products (e.g., analyzes product time-to-market, reduces inefficiencies, identifies areas for improvement)
  • Provides technical guidance to less experienced team members Experiences
  • Experience supporting standard infrastructure design and implementation
  • Demonstrated understanding of Mastercard's core products and services
  • Successfully completed detailed testing and implementation of hardware and software elements
  • Demonstrated understanding of transaction processing
  • Experience leading customers through trainings and manuals; answers general questions
  • Fluent in English and Russian COVID-19 Considerations We value the safety of each member of our community because we know we’re all in this together.
  • In many locations, which may change over time, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone.

    In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice. About Mastercard

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