Field Service Engineer
John Crane
Atyrau, Kazakhstan
5 дней назад

Job Description

At John Crane in Atyrau we are looking for a capable Field Service Engineer.

The Field Service Engineer will provide service to our external customers. This includes mechanical seals (wet / DGS) product troubleshooting, failure diagnosis, seal removal activities together with / supervising customer personnel, on-site inspections with preliminary report composition, seal installation activities including equipment (pump / compressors) commissioning, alignment, system checks and start up.

The role will be also providing day-to-day assistance in service centers in Caspian region (Kazakhstan, Azerbaijan) seal repairs, seal failure analysis with report composition, maintenance of shop equipment.

Duties & Responsibilities

  • Field troubleshooting, including analysis of problems / recommendation & implementation of appropriate solutions, meeting with customers in plant or at customer’s site to resolve satisfactorily
  • Detailed failure analysis activities, including investigation / reporting / resolution
  • Detailed technical presentations to customers in order to support sales or drive root cause analysis exercises
  • Manage and report personal workload, forecast job lead-times to meet customer and departmental objectives
  • Visit customer sites for technical measurement, seal installation and commissioning
  • Work in line with John Crane standards, procedures and policies
  • In addition, when not engaged in field activities, the Field Service Engineer will carry out the office based duties defined for Applications Engineer (Non-Turbo)
  • Diversity & Inclusion

    We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics.

    We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

    The Individual

  • University degree in Mechanical Engineering or similar field
  • Experience : 3+ years of professional experience as Field Service Engineer or in maintenance role in oil & gas industry.
  • Engineering knowledge in a proactive multinational and multicultural environment. Knowledge of CAD. Strong technical knowledge of John Crane product portfolio.
  • Languages : English, Kazakh, Russian
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