VIP Manager, Retail Banking Department
Al Hilal Bank Kazakhstan
Алматы
4 дня назад
source : Болашақ

Талаптар : Requirements :

Requirements :

  • Higher education (Bachelor’s Degree or its equivalent in a relevant sphere);
  • minimum 3 years of experience in VIP banking;
  • advanced knowledge of English and Kazakh;
  • strong communication and interpersonal skills;
  • flexibility and adaptability to a situation and environment;
  • tactful, reliable and able to keep confidentiality;
  • good learning and multi-tasking ability;
  • able to prioritize, decision making and problem solving, when required;
  • able to work as a team member and individually;
  • excellent customer service skills;
  • accuracy / good math skills;
  • knowledge of Microsoft Office (Outlook, Word, Excel, Power Point);
  • knowledge of professional business correspondence;
  • presentable appearance.
  • Міндеттер :

    Main responsibilities :

  • VIP retail customers attraction as per Bank’s retail strategy and sales plans
  • cross -sell all existing retail banking products;
  • daily VIP customer's service
  • preparation of management reports and analytical materials for the Bank's Management Board;
  • development and, if necessary, revision of the business conditions for retail banking products for VIP Clients, in conjunction with the Risk Management Department, to improve business and risk indicators;
  • participation in the development of the Bank's annual plans;
  • participation in the development of internal policies and procedures of the Bank;
  • supervision the work of employees of the front office in the part services VIP Clients
  • builds profitable and mutually beneficial relations with potential and current VIP clients of the Bank;
  • compliance with relevant policies and procedures of the Bank;
  • properly ensures the preservation of trade secrets and the observance of an appropriate confidentiality regime in the activities of the Division;
  • performs the tasks and functions assigned in accordance with the Regulations on the Department;
  • performs other duties falling within his competence by oral or written instruction of the Director of the Department / Chairman of the Management Board of the Bank.
  • abidance by corporate dress code and Code of Ethics.
  • Шарттар :

  • Office in Esentai Tower;
  • Competitive salary;
  • Voluntary medical insurance;
  • Partial fitness reimbursement;
  • Annual bonus;
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