Guest Service Agent (Receptionist)
Sheraton Hotels & Resorts
Nur-Sultan, Kazakhstan, Kazakhstan
3 дня назад

Start Your Journey With Us At Sheraton, we are inspired by our guests and one another and are driven to make things better.

We love what we do, and we give it all we’ve got on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying.

It’s an experience. We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.

CANDIDATE PROFILE

Education and Experience requirements

  • College diploma or 4-year bachelor's degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major;
  • Good knowledge of Russian and English languages oral and written.
  • Job Summary

    Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests.

    Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers.

    Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail.

    Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities.

    Enter and locate work-related information using computers and / or point of sale systems.

    Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.

    Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.

    Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.

    Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.

    Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

    Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

    Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

    Откликнуться
    Добавить в избранные
    Удалить из Избранного
    Откликнуться
    Мой Email
    Нажимая «Продолжить», я даю согласие neuvoo на обработку моих данных и отправку уведомлений по электронной почте, как описано в Политике конфиденциальности neuvoo. В любое время я могу отозвать свое согласие или отказаться от подписки.
    Продолжить
    Форма заявки