IT Manager
ТОО Alterra Inn
Алматы, Абая
5 дней назад
source : HeadHunter

Responsibilities :

  • Ensures that all IT, telecoms and audiovisual equipment and systems conform to standards and are in good working order.
  • Applies the brand's quality standards.
  • Masters all the systems and applications used in the hotel.
  • Is responsible for the correct installation of technical IT, telecoms and audiovisual equipment and ensures it is in good working order.
  • Communication with external service-providers.
  • As the hotel's multimedia expert, gives hotel personnel technical training as required (equipment, handling or jargon) to ensure they can respond swiftly to future customer queries
  • Ensures that all equipment available is duly respected and meets all safety norms and conformity regulations (eg. the CNIL declaration of personal data in France).
  • Applies hotel safety regulations (fire hazards etc).
  • Monitors technological developments, keeps up-to-date with technological innovations and makes suggestions.
  • He is the "technology" point of reference for employees.
  • Participates in customer briefings.
  • Intervenes if there are any problems before or during the event. Is reactive and proposes solutions.
  • Contributes to the satisfaction of individual guests by ensuring the technical team has the skills needed to resolve simple and recurrent problems.
  • Monitors technological developments and latest progress.
  • Together with the Event and F&B Managers and the customer, prepares the "connectivity" specifications for the meeting as sold.
  • Manages and coordinates the event.

  • Has a strong functional link to all departments in the hotel.
  • Analyses customers' explicit and implicit needs.
  • Takes part in an advisory sales approach by optimizing the relation between suitable technologies / price / margin.
  • Helps promote the Meeting offer by providing high quality services and making proactive suggestions, may help draw up the proposal in advance of an event.
  • Respects the hotel's commitments to the "Environment Charter" (energy saving, recycling and sorting waste etc).
  • Requirements :

  • This role involves close liaison with key suppliers and working closely with the IT Project Management team in Moscow.
  • The role is to ensure that the IT infrastructure is consistently up and working, maintain & secured and compliant with ACCOR standards.

    Strong knowledge of Property Management System (Opéra), point of Sale (Micros) and demonstrated interest in hotel systems (Property management system, BMS, TV, phone ) is required.

    High Technical competences are required in windows system, network (Cisco) and VOIP system (Siemens)

    Conditions :

  • Comfortable office in Almaty City Center
  • Lunch
  • Please send your CV in English Language, with indication of Salary Expectation
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