Austrian Airlines search for client manager (with knowledge of German and English) to join our professional team.
good language skills as converse will be in German (advanced);
good knowledge of PC;
effective communication over the phone, through email etc.;
ability to study and quickly grasp information;
strong desire to work and develop;
client oriented manager;
advantages : ready to help, attentiveness, stress resistance, proactiveness and optimism.
Position requirements :
consulting customers over the phone regarding following questions;
refund / revalidation of tickets;
data changes in bookings;
information about flight schedule / ticket prices;
selection of best possible itinerary taking into account customer preferences;
leading of data base, data processing;
coordination and communication to colleagues from different departments;
ability to quickly grasp technical concepts and business principles;
observe quality, quantity and discipline goals;
keeping confidentiality of valuable information;
active input into team productivity.
Being with us you will get :
official employment in the international company;
flexible schedule, full time employment;
job with friendly staff;
getting of work experience in sphere indoor client management (back-office).
Benefits in Austrian Airlines :
comfortable working place;
ability to obtain first job experience;
on time salary, paid vacation and sick leave;
ability to influence own income and good conditions for carrier growth;
support and assistance of experienced specialists;
direct communication with senior managers;
solving problems in emergency situations.
It is more than a job!
Our customers are very important for us as well as our employees who chose Austrian Airlines. The company provide excellent service and wishes to create working conditions on European level.
If this sounds like something you can do, and do well, please send us your resume and we will consider possible cooperation with you.